Returns Policy

Because of the custom nature our printing and product fulfillment processes go through, we CANNOT accept returns, exchanges, or offer refunds for print jobs, except for the reasons listed below.

Please be aware that colour variations can only be compared using a Pantone Swatch colour chart and a comparison to a computer screen, tablet or mobile phone cannot be entertained due to the fact that a screen is back lit and using RGB technology, whilst colours applied to paper stock are using a CMYK colour separation system, without a backlight.

Once an order has been approved online and placed in our system, it is your sole responsibility as the customer to confirm the accuracy of all data, graphics and content contained in your order prior to approving and submitting your order.

We fulfill printing and custom product orders automatically from our website, therefore, no one will review or verify the accuracy or visual correctness of your order prior to it being printed or fulfilled .

Your order will print exactly as the information was entered and approved by you. PrintingMalta.com will not be responsible for any incomplete or inaccurate information or for any typos associated with your order.

Please send us an email  to goldengate@gg.com.mt  with the information requested below to better help us process your return.

Order Information

* First Name: 


* Last Name:


* E-Mail:


* Telephone:

* Order ID:


Order Date:

Product Information & Reason for Return

* Product Name / Description:

* Order Number:

Quantity:

* Reason for Return:

Product is opened:
Yes No

Defective or other details: